Everything you need to know about our fast and friendly pick up process.
| COMMON INFORMATION | |
 Driver’s Licence In order to quickly pick up your vehicle, please remember that all drivers must be at least 20 years of age and have a current full valid drivers licence. If your licence is not in English, you must carry an official English translation or International Driver Permit (IDP) together with your original licence. Please be aware that most European license’s don’t have their description fields in English and won’t be accepted without a translation document. Ezi Car Rental will accept a Digital Drivers Licence (DDL). However, if you are visiting from a country/state that operate under a DDL, we also require your physical licence while traveling in New Zealand. This does not include a photocopy or picture of your DDL. A driver may be asked to produce a physical licence by the New Zealand Police to prove the DDL is valid. |  Credit/Debit Card Please ensure you have a valid Credit Card or a Debit Card with the Visa or Mastercard logo. These cards must show the main driver’s name, signature and card number, with the applicable logo. You will required to leave a pre-authorisation of $400 minimum when collecting your vehicle if paying by credit or debit card, which will be released at the end of your hire. All pre-authorisations on credit and debit cards funds are released upon return of the rental car if no damage or fees are owing on the hire. It can take up to 7 working days for your bank to operate the release. Please note this is a ‘hold’ on a card meaning it doesn’t show as a transaction on your statement. This will display as ‘P for pending on your credit card statement. This is a ‘hold’ and not a payment to be refunded. Cash, prepaid, reloadable debit cards, gift cards, Revolut credit cards, Wise cards and Travel cards are NOT accepted for payment or to be used for the pre-authorisation, this is for security purposes. |
 Walk-ins Our branches are happy to take walk-in car rental bookings, depending on vehicle availability. Simply visit our branch and our team will be able to provide you the best car rental rates available and help get you in a car and out on the road in no time. |  On departure Please allow sufficient time to call in at the branch to drop your vehicle off to us and allow for time to inspect the vehicle. Most international airlines require that you check in at least 2 hours before flight departure to complete formalities. If you have arranged an early drop off at the airport (prior to our opening hours), please confirm the details and instructions for the early drop off with Ezi Car Rental when you pick up your vehicle. |
Branch Pick Up Details
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Auckland City Pickup Information
With a convenient location in the Auckland CBD, our Auckland City location is the perfect spot to hire from if you are staying the in city, or exploring the Auckland region. Our Ezi Car Rental depot is located at 167 Beach Road, Auckland City. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.
If you want more information about our drop off process, please read Drop off information.
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Auckland Domestic Terminal Pickup Information
You’ll find a convenient car rental experience when you pick up your rental at our Auckland Domestic Airport branch. On arriving at the airport, follow the signs to Rental Cars. Our branch is located opposite the pick up & drop off zone. From regional arrivals, come out the doors and turn left, walking down towards the foot bridge, you will see our branch opposite.
If you want more information about our drop off process, please read Drop off information.
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Auckland International Terminal Pickup Information
Your pick up location is Auckland International Airport. Please make your way to our Ezi Car Rental counter located inside the Auckland International Airport Arrivals hall where we can assist you. Once you have collected your keys, please exit via door 8 and follow the signs for the Rental Cars pick up zone, this is a 5–7-minute covered walk. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.
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Blenheim Airport Pickup Information
Your pick up location is Blenheim Airport. Please make your way to our Ezi Car Rental kiosk located on the walkway into the terminal where our representatives will assist you. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.
If you want more information about our drop off process, please read Drop off information.
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Christchurch Airport Pickup Information
Our Christchurch Airport location is conveniently located inside the airport’s terminal building.
Please make your way to our Ezi Car Rental kiosk inside the airport terminal where our representatives will assist you. If you are unable to locate our kiosk, please phone +64 9 254 4397 or freephone 0800 545 000 for directions to our rental car booth or ask for directions at the airport information kiosk and they will direct you to our desk.
If you want more information about our drop off process, please read Drop off information.
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Christchurch City Pickup Information
With a convenient location in Christchurch CBD and most central hotels, our Christchurch City location is the perfect spot to hire from and hit the road in no time. Our Ezi Car Rental depot is located at 150 Kilmore Street, Chrischurch City. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.
If you want more information about our drop off process, please read Drop off information.
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Dunedin Airport Pickup Information
Our Dunedin Airport location is conveniently located inside the airport’s terminal building.
Please make your way to our Ezi Car Rental kiosk inside the airport terminal where our representatives will assist you. If you are unable to locate our kiosk, please phone +64 9 254 4397 or freephone 0800 545 000 for directions to our rental car booth or ask for directions at the airport information kiosk and they will direct you to our desk.
If you want more information about our drop off process, please read Drop off information.
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Gisborne Airport Pickup Information
Your pick up location is Gisborne Airport. Please make your way to our Ezi Car Rental kiosk located inside the terminal building where our representatives will assist you. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff. Click here to check our current opening hours.
If you want more information about our drop off process, please read Drop off information.
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Gisborne City Pickup Information
With a convenient location in Gisborne City, our Gisborne City location is the perfect spot to hire from and hit the road in no time. Our Ezi Car Rental depot is located at 387 Childers Road, Gisborne City. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.
If you want more information about our drop off process, please read Drop off information.
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Greymouth Train Station Pickup Information
Catching the TranzAlpine from Christchurch to Greymouth? You’ll find our Greymouth branch located in the heritage listed Greymouth Train Station. The address is 164 Mackay Street, Greymouth 7805
If you want more information about our drop off process, please read Drop off information.
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Hamilton Airport Pickup Information
Your pick up location is Hamilton Airport. Please make your way to our Ezi Car Rental kiosk located inside the terminal building where our representatives will assist you. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff. Click here to check our current opening hours.
If you want more information about our drop off process, please read Drop off information.
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Hamilton City Pickup Information
With a convenient location in Hamilton City, our Hamilton City location is the perfect spot to hire from and hit the road in no time. Our Ezi Car Rental depot is located at Corner of Anglesea and Clarence Streets, Hamilton City. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.
If you want more information about our drop off process, please read Drop off information.
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Hokitika Airport Pickup Information
Your pick up location is Hokitika Airport. Please make your way to our Ezi Car Rental kiosk located in the Airport terminal where our representatives will assist you. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff. Click here to check our current opening hours.
If you want more information about our drop off process, please read Drop off information.
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Invercargill Airport Pickup Information
Welcome to Ezi Car Rental Invercargill Airport, located conveniently in the Invercargill Airport Terminal arrivals hall, follow the signage to Ezi in the Rental Car area. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.
If you want more information about our drop off process, please read Drop off information.
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Napier Airport Pickup Information
Welcome to Ezi Car Rental Napier Airport, located conveniently in the Napier Airport Terminal arrivals hall. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.
If you want more information about our drop off process, please read Drop off information.
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Nelson Airport Pickup Information
Welcome to Ezi Car Rental Napier Airport, located conveniently in the Napier Airport Terminal arrivals hall. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.
If you want more information about our drop off process, please read Drop off information.
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New Plymouth Airport Pickup Information
Welcome to Ezi Car Rental New Plymouth Airport, located conveniently inside the New Plymouth Airport Terminal. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.
If you want more information about our drop off process, please read Drop off information.
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Wellington Airport Pickup Information
Our Wellington Airport location is conveniently located inside the airport’s terminal building.
Please make your way to our Ezi Car Rental kiosk inside the airport terminal where our representatives will assist you. If you are unable to locate our kiosk, please phone +64 9 254 4397 or freephone 0800 545 000 for directions to our rental car booth or ask for directions at the airport information kiosk and they will direct you to our desk.
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Palmerston North Airport Pickup Information
Welcome to Ezi Car Rental Palmerston North Airport, located conveniently in the Palmerston North Airport Terminal arrivals lounge. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.
If you want more information about our drop off process, please read Drop off information.
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Queenstown Airport Pickup Information
Our Queenstown Airport location is conveniently located inside the airport’s terminal building.
Please make your way to our Ezi Car Rental kiosk inside the airport terminal where our representatives will assist you. If you are unable to locate our kiosk, please phone +64 9 254 4397 or freephone 0800 545 000 for directions to our rental car booth or ask for directions at the airport information kiosk and they will direct you to our desk.
If you want more information about our drop off process, please read Drop off information.
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Rotorua Airport Pickup Information
Welcome to Ezi Car Rental Rotorua Airport, located conveniently in the Rotorua Airport Terminal arrivals lounge. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.
If you want more information about our drop off process, please read Drop off information.
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Tauranga Airport Pickup Information
Welcome to Ezi Car Rental Tauranga Airport, located conveniently inside the Tauranga Airport Terminal arrivals lounge. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.
If you want more information about our drop off process, please read Drop off information.
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Tauranga City Pickup Information
With a convenient location in Tauranga City. Our Ezi Car Rental depot is located at 121 Hewletts Road Road, Tauranga City. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.
If you want more information about our drop off process, please read Drop off information.
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Taupo Airport Pickup Information
Welcome to Ezi Car Rental Taupo Airport, located conveniently inside the Taupo Airport Terminal. If you are unable to locate our branch please phone 0800 545 000 for directions from our staff.
If you want more information about our drop off process, please read Drop off information.
